Frequently Asked Questions
Everything you need to know about your Queensferry Sports order.
How long does shipping take for sports equipment?
Standard delivery typically takes 3-5 business days. Express shipping options are available at checkout for athletes who need their gear urgently.
What is your return policy on footwear and apparel?
We offer a 30-day return policy on all unworn items in their original packaging. Please ensure tags are attached and the product shows no signs of outdoor use.
Do you offer team or bulk discounts?
Yes, we provide special pricing for local clubs, schools, and organizations. Please contact our sales team via the 'Bulk Orders' page for a custom quote.
How do I know which size to order?
Each product page features a detailed size guide. Since fit varies between brands like Nike, Adidas, and Puma, we recommend measuring according to our specific brand charts.
Are the products on your site authentic?
Absolutely. Queensferry Sports is an authorized retailer for all brands we carry, guaranteeing 100% authentic merchandise sourced directly from manufacturers.
Can I track my order once it has been dispatched?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.